Today is : February 19, 2019
   [النسخة العربية]  


    Terms & Conditions

Provision of " Jadwa Tadawul " Service by Jadwa Investment Group for execution of local shares trading transactions via the Internet is subject to the following Terms & Conditions:

In these Terms & Conditions, the following terms shall have the meanings indicated opposite thereto below:

"Bank": means Jadwa Investment.

"Customer" or "User": means any natural or juristic person who sets up an account under his/her name with Jadwa Investment and subscribes to "Jadwa Tadawul" Service .

"Service": means "Jadwa Investment " Service for execution of local shares trading transactions via the Internet.

  1. Local shares trading transactions via the Internet shall included those services the company shall determine, it its sole discretion, to be covered in the Service as it deems fit from time to time. The Service does not constitute an offer for or solicitation to the Customer to subscribe to any of the investment services provided by the company
     

  2. The Customer hereby authorizes the Company to accept and act upon electronic instructions submitted via the Internet and to respond to any Customer inquiries so received.
     

  3. The Customer acknowledges and consents that the Company has advised him/her, and that he/she has taken note, of current technology restrictions and limitations, limitations and restriction on Jadwa Tadawul Service utilization, that Service availability without interruption depends on technology applications and level of compliance with the restrictions on Service utilization, and accordingly hereby releases the Company from any and every liability which may arise as a result of Customer's inability to use the Service for any reason whatsoever.
     

  4.  The The Company will charge the Customer the agreed fees (in consideration for subscription, continuous availability and utilization of the Service) as the Company may prescribe from time to time. The Company reserves the right to alter any fees at anytime immediately after notification to the Customer who hereby authorizes the Company to charge the fees to any of the Customer accounts held with the Company.
     

  5. The Company reserves the right to refuse to provide the Service to any customer for any reason whatsoever, and to refuse to act upon or respond to any instructions or queries it may receive from the Customer via the Internet without stating any reasons.
     

  6. The Customer shall keep strictly confidential his/her own USER ID and Password(s), and undertakes to never disclose his/her USER ID to any third party including Company employees. Accordingly, the Company does not accept liability for any claim or loss resulting from disclosure of the Customer's Password or transactions passed over the account that are not performed by the Customer. If the Customer suspects that any person has knowledge of his/her Password(s), the Customer must immediately notify the Company verbally, written confirmation to follow. The Customer will be solely responsible for all instructions and inquiries actually made or which may be made until the Company receives written confirmation and acknowledges receipt of the notification.
     

  7. All equipment advanced by the Company to the Customer are and shall remain the exclusive property of the Company. The Customer agrees and undertakes to return these equipment to the Company immediately on demand in their original "as received" condition.
     

  8. The Customer consents and warrants that the Customer will not copy, reproduce or amend any software, pages or documents provided by the Company nor will the Customer download or divert the Service software from any computer or electronic device to any other computer or electronic device.
     

  9. Either the Company or the Customer may cancel subscription to the Service. If the Customer intends to cancel subscription, a written notice of cancellation must be submitted to the Company. The Company is entitled to cancel the Customer's subscription at anytime without notice to the Customer, and such action shall not create any liabilities on the Company’s part to the Customer.
     

  10. The Company does not accept liability for any losses, damages, costs or expenses whatsoever or howsoever incurred or sustained by the Customer as a result of breach of any of these terms and conditions.
     

  11. Any costs incurred towards Internet usage to logon to the Service shall be for the Customer's exclusive account.
     

  12. The Customer authorizes the Company to send Service related advices, notices and/or correspondence in the manner the Company deems fit. The Customer shall be responsible for the confidentiality of all Company generated Customer advices, notices and correspondence.
     

  13. The Company does not accept liability for any errors or damages resulting from delayed or failed instructions, including:

    a.  Insufficient account balance to permit execution of the instructions.

    b.      Insufficient instructions to execute a transaction.

    c.       Failure to comply with the instructions or guidance given, or unclear or incomplete Customer instructions.

    d.      Delay or any technical fault at the Company’s end or any external agency with which the Company does business.
     

  14. The Company reserves the right to refuse to execute any transaction without notice or liability.
     

  15. No failure or delay on the Company’s part to exercise any rights or remedy under these Terms & Conditions shall operate as a waiver of such right or remedy, nor will any partial exercise of any right or remedy preclude any subsequent exercise of such right or remedy. Rights and remedies provided herein are supplementary and additional to any other rights or remedies provided under the applicable law.
     

  16. In no event will Jadwa Investment or its employees be liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with logon to the site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even when Jadwa Investment, or representatives thereof, are advised of the possibility of such damages, losses or expenses.
     

  17. The Company reserves the right to alter these Terms & Conditions at anytime, but will notify the Customer of any alternation in advance of the effective date. Continued utilization of the Service by the Customer constitutes acceptance and agreement of such alterations.
     

  18. These Terms & Conditions are supplementary to, and shall be governed by, any related terms, conditions and/or agreements executed by the Customer, present or in the future.
     

  19. These Terms & Conditionsare subject to and shall be governed by the prevailing rules and regulations of the Kingdom of Saudi Arabia. The parties hereby irrevocably submit to the exclusive jurisdiction of the Committee for Settlement of Company Disputes for resolution of any disputes arising there under.

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